With a number of banks having implemented different processes whether internally or through compliance with local regulations, have resulted in a complex back office operations.
Having encountered these complexities in a number of financial institutions with back office processes with simple and repetitive processes, we have started the deployment of Robotic Process Automation.
RPA is an emerging form of clerical process automation technology based on the notion of software robots or artificial intelligence (AI) workers. It replicates the actions of a human being interacting with the user interface of a computer system.
This has allowed a number of clients to bring down the duration of some processes from days to hours, hence drastically reducing costs and human errors.