The coronavirus pandemic has driven the world into uncharted territories and in some sectors; it is leading to an automation boom. Millions have been sent home and out of work by the rampant virus. Organisations throughout the world are shifting to automation to become faster and more flexible in the face of increased demand and as well as the rapidly evolving environments. This economic crisis has driven businesses to innovate like never before. Leaders who may have been reluctant to adopt automation technologies such as, Robotics Process Automation (RPA), Artificial Intelligence (AI), and Machine Learning (ML)-have started to utilize them with the aim of minimizing costs amid economic turmoil, as well as providing quicker customer service, and re-open their operations for distributed work. Robotics Process Automation (RPA) is proven to deliver tasks with accuracy, efficiency as well as productivity long before the outbreak of coronavirus. Automation can help reduce this disruption by enabling businesses stay connected across teams and systems, and also providing customer support and offer stability in times of uncertainty.

This Covid-19 pandemic has opened our eyes in healthcare systems around the world. In the near future, great emphasis will be put on implementing changes in the healthcare to better support patients and respond to demand. For instance, nurses spend approximately 7.3 hours per week on paperwork, and this will continue to increase as more patients will be added to their care. By adopting the concept of automation, the process of rescheduling appointments, healthcare providers can actually reassure patients while offsetting their backlog and reduce the hours spent on repetitive work.

According to United Nations International Labour Organisations (ILO), it has been predicted that quarantine measures affect almost 2.7billion workers globally, and outlined that        an expected 195million of jobs will be lost due to this black swan event. In United Nations, unemployment applications have reached 17million and will continue to rise. The speed and precision at which government process unemployment claims will have a significant effect on what economies will look like after the pandemic. For instance, claim handling has become a major challenge, particularly in places where many people send handwritten forms. This has created a huge backlog in processing the applications, delivering payments and communicating unemployment status to impacted people. Hence, by automating these key workflows, governments can process applications 24 hours a day to ease backlog at these 3 stages. As a result, automation will reduce the total handling time from 3 hours to 15 minutes. Automation provides us with excellent tools both to counter the Covid-19 crisis and also to redefine a new benchmark in the post Covid world. This will simply allow companies to focus on this battle, such as ensuring the welfare of their staffs and keeping the operations going. Time saved from these tedious tasks can be better utilized to help you navigate your company through these difficult times.

Partner with Anglo.AI

Anglo.AI is known for being keen on innovation and has always been up-to-date with the latest trends. With its Expertise, Anglo.AI provides tailor made RPA solution for different sectors. Having all the required resources, Anglo.AI is able to provide proper guidance to its clients throughout the whole process workflow. Our company partnered with Automation Anywhere, and WorkFusion for Robotics Process Automation. We hope that our contribution can help companies bring faster response to prevention and treatment now and in the future.